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We are leading supplier of wind power castings. We wanted efficient process and some reports to meet compliance requirements. We chosen Atton to provide custom development services. We together executed custom developments before estimated time, without compromise of quality.
Service
Create unified service experience with SAP Service cloud
Customers worldwide are now making service inquiries before they even start the sales process and they expect companies to be able to support them however and whenever they need it. The days where customer service was a post sales interaction alone are long, long gone thanks, mostly to the rise of social media and direct contact channels and review sites through which discussions and interactions are often done publicly. This is why it is more important than ever for companies to reinvest and upgrade their customer service solutions.
Range of Industries
Consumer Industries
Discrete Industries
Energy and Natural Resources
Service Industries
Benefits
- Create a true omnichannel experience
- Operate a 24/7 service
- Motivate your team
- Create a full feedback loop
- Harmonize your business processes
- Motivates agents by contact centers
Capabilities
- End to end service execution
- Intelligent scaling
- Optimized services
- Automated fact findings
- Fast problem resolution