Service Management

How can we help you?

Contact us at the Atton office nearest to you or submit a business inquiry online.

We are leading supplier of wind power castings. We wanted efficient process and some reports to meet compliance requirements. We chosen Atton to provide custom development services. We together executed custom developments before estimated time, without compromise of quality.

Mr. Dabole, IT-Project Head, Manufacturer of Wind Power Castings

Service

Create unified service experience with SAP Service cloud

Customers worldwide are now making service inquiries before they even start the sales process and they expect companies to be able to support them however and whenever they need it. The days where customer service was a post sales interaction alone are long, long gone thanks, mostly to the rise of social media and direct contact channels and review sites through which discussions and interactions are often done publicly. This is why it is more important than ever for companies to reinvest and upgrade their customer service solutions.

Range of Industries

Consumer Industries
Discrete Industries
Energy and Natural Resources
Service Industries

Benefits

  • Create a true omnichannel experience
  • Operate a 24/7 service
  • Motivate your team
  • Create a full feedback loop
  • Harmonize your business processes
  • Motivates agents by contact centers

Capabilities

  • End to end service execution
  • Intelligent scaling
  • Optimized services
  • Automated fact findings
  • Fast problem resolution