Railways

Overview

The middle class population is expected to reach almost 5 billion, with 85% of this growth coming from Asia, which translates into a much larger future consumer base that will be traveling and demanding goods. This macro trend alone will strain transportation infrastructure resources and processes but when coupled with higher expectations regarding service options and performance created by the digital age, the future looks more challenging and complex than ever.

Anticipating and meeting these challenges cannot be accomplished simply by building more infrastructures, expanding the fleet or hiring more employees. It requires reevaluating today’s business and putting strategies in place that enable transportation to scale, while at the same time being more reliable, responsive, cost effective and customer centric. To meet the demand, we have to recognize the importance of being a part of the digital world and incorporating digital strategies.

Challenges

Staying competitive in a highly competitive market

Maintenance and reliability

Maintenance and repair costs

Extreme weather conditions

Innovation and new products

Passenger safety and security

Solutions

Marketing and Service for Passenger Rail

  • Real Time Customer Insights
  • Marketing with Speed and Agility
  • In-Moment Customer Experiences
  • Forecasting, Better insights
  • Omnichannel Service Excellence

Operations for Rail Cargo

  • Rail Order Management
  • Revenue Management for Railways
  • Rail Yard Management

Sales and Distribution for Passenger Rail

  • Data Management for Omnichannel
  • Ticketing, Products and Distribution
  • Revenue Management for Railways
  • Partner Management
  • Supplier-Direct Booking

Rail Asset Management

  • Capital Portfolio and Project Management
  • Railway Infrastructure Management
  • Rolling Stock Management
  • Real Estate and Facilities Management
  • Environment, Health and Safety Management

Sales and Marketing for Rail Cargo

  • Marketing with Speed and Agility
  • Customer Sales Activity Management
  • Sales Performance Management
  • Product, Quote and Contract Management

Our Offerings

Consulting Services

Information Technology Strategy
Business Process Re-engineering
Change Management
Program Management
Project Management

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Application Services

Deployments/Implementations
Global Roll out
Production Support
Application Conversion
Landscape Transformation

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Automation Services

Robotic Process Automation (RPA)
Internet of Things (IoT)
Machine Learning
Block Chain
Data Intelligence

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