Overview
The future is now and in constant change led by consumers disrupting business models and rules of engagement. Consumers and shoppers do not forgive or forget poor service and bad experiences. They expect relevant offers based on their needs and seamless retail execution without friction. This is now the standard. Consumer levels in the fashion sector are kept up at night by the question, how can I ensure my technology investments help serve the ever more demanding consumer, support my differentiation in the market and enhance my brand presence. We believe a digital core with a single source of truth for customer, order and product information, real time insights into all areas of the business and the ability to respond instantly is the answer.
Challenges
Lack of insights in to customer buying patterns
Inability to respond changing market demand
Customer information spread across systems
Inability to include real time changing demand data in planning
Challenges in handling global sourcing and fulfillment
Lack of integrated data for modeling, analysis and reporting
Solutions
- Marketing and Brand Insights
- Master Data Management for Fashion
- Product Design and Development
- Omnichannel Merchandise and Assortment Planning
- Omnichannel Marketing
- Omnichannel Pricing and Promotions
- Customer Insights and Personalisation
- Sales Force
- Store and Mobile Commerce
- Omnichannel Order Management
- Omnichannel Customer Service
- Digital Commerce
- Procurement Insights
- Supplier Management
- Sourcing and Contract Management
- Procurement
- Branded Manufacturing
- Invoice Management
- Supply Chain Insights
- Demand Planning
- Supply Planning
- Omnichannel Inventory
- Warehouse Management
- Transportation Management