Professional Services

Overview

Professional services firms have long focused on linear growth and now need to break the linear dependency of revenue growth to headcount growth. Digitalization will break this changing the underlying economics of service delivery, thereby changing the rules of the game for incumbents and opening the door for new competition and new business models.

The old and simple business model, where firms provided highly skilled professionals to clients, charged them out on a time basis and the difference between the fees earned and the salary and overhead costs provided the profit will not survive. Business models will become outcome based engagements as opposed to monetizing the effort involved. Knowledge as a Service delivery models requiring firms to provide affordable lifecycle services and open talent networks, tapping into infinite capacity to source work through talent networks.

Challenges

Intense competition and pressure to reduce cost

Unpredictability in the market

The need for new skills and retention of talent

Changes in how buyers purchase services

Downward price pressure on services

Aging accounts receivables and lack of tax planning

Solutions

Business Development and Sales

  • Commerce Personalization
  • Consent Based Marketing
  • Omnichannel Commerce Management
  • Optimized Marketing
  • Sales Force Automation
  • Sales Performance Management

Procurement

  • Sourcing and Contract Management
  • Operational Procurement
  • Supplier Management
  • Inventory Management
  • External Workforce Management
  • Services Procurement
  • Invoice and Payables Management
  • Procurement Analytics
  • Supplier Collaboration

Project and Managed Services

  • Billing and Revenue Innovation Management
  • Service Billing and Accounting
  • Customer Project Management
  • Travel to Reimburse
  • Field Service Management
  • Customer Experience Management

Core Finance

  • Record to Report
  • Invoice to Pay
  • Treasury Management
  • Financial Planning and Analysis
  • Invoice to Cash
  • Real Estate Management
  • Governance, Risk and Compliance

Talent Supply Chain

  • Core Human Resources
  • Talent Acquisition
  • External Workforce Management
  • Time and Payroll Management
  • Talent Learning and Development
  • Employee Experience Management

Our Offerings

Consulting Services

Information Technology Strategy
Business Process Re-engineering
Change Management
Program Management
Project Management

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Application Services

Deployments/Implementations
Global Roll out
Production Support
Application Conversion
Landscape Transformation

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Automation Services

Robotic Process Automation (RPA)
Internet of Things (IoT)
Machine Learning
Block Chain
Data Intelligence

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