Overview
The high tech industry is not just a key participant in the digital economy, it is also the fundamental backbone. Technology is universal, powering every organization, network, transaction, piece of equipment and consumer device. Software is embedded in nearly all tech products to deliver capabilities and to monetize them, trumping the role that hardware has played for years.
As industries embrace digital transformation, they dismantle conventional business models, blur industry boundaries and become more intimate with the unique needs of their customers. The high tech industry is poised to play a unique role, not just as an enabler of digital transformation but also as a potential disrupter of all industries. By 2020, 70% of all high tech revenue will be directly related to other industries adopting the digital economy. As such, high tech companies themselves are not immune to digitalization. High tech companies still need to redefine their core competencies and consequently to rebuild their business strategies around those competencies.
Challenges
Impact of robotics and artificial intelligence
Cyber security
Building an enhanced revenue growth engine
Maintaining innovations
Lowering cost of customer acquisition
Leveraging channel partners
Solutions
- Product Portfolio and Project Management
- Product Development and Compliance
- Design and Project Networks
- Strategic Sourcing
- Marketing with Speed and Agility
- Omnichannel Commerce Management
- Sales and Channel Automation
- Solution Business
- Subscription Billing and Revenue Management
- Manufacturing Operations
- Manufacturing Networks
- Manufacturing Execution for Industry 4.0
- Asset Management
- Asset Performance Management
- Omnichannel Customer Support
- Field Service Management
- Service Process and Operations
- Professional Services Engagement and Delivery
- Demand Management and Insights
- Sales, Inventory and Operations Planning
- Response and Supply Planning
- Supply Chain Execution