Overview
The middle class population is expected to reach almost 5 billion, with 85% of this growth coming from Asia, which translates into a much larger future consumer base that will be traveling and demanding goods. This macro trend alone will strain transportation infrastructure resources and processes but when coupled with higher expectations regarding service options and performance created by the digital age, the future looks more challenging and complex than ever.
Anticipating and meeting these challenges cannot be accomplished simply by building more infrastructures, expanding the fleet or hiring more employees. It requires reevaluating today’s business and putting strategies in place that enable transportation to scale, while at the same time being more reliable, responsive, cost effective and customer centric. To meet the demand, we have to recognize the importance of being a part of the digital world and incorporating digital strategies.
Challenges
Staying competitive in a highly competitive market
Maintenance and reliability
Maintenance and repair costs
Extreme weather conditions
Innovation and new products
Passenger safety and security
Solutions
- Real Time Customer Insights
- Marketing with Speed and Agility
- In-Moment Customer Experiences
- Forecasting, Better insights
- Omnichannel Service Excellence
- Rail Order Management
- Revenue Management for Railways
- Rail Yard Management
- Data Management for Omnichannel
- Ticketing, Products and Distribution
- Revenue Management for Railways
- Partner Management
- Supplier-Direct Booking
- Capital Portfolio and Project Management
- Railway Infrastructure Management
- Rolling Stock Management
- Real Estate and Facilities Management
- Environment, Health and Safety Management
- Marketing with Speed and Agility
- Customer Sales Activity Management
- Sales Performance Management
- Product, Quote and Contract Management